Terms & Conditions

Terms & Conditions
Last Updated: 10/2/2025

Welcome to shopfamoi.com! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General

  • This website is operated by shopfamoi.com. Throughout the site, the terms "we," "us," and "our" refer to shopfamoi.com.

  • By using our website, you accept these Terms & Conditions and our Privacy Policy.

  • We reserve the right to modify, update, or replace any part of these terms at any time.

2. Products & Orders

  • All products listed on our website are subject to availability.

  • Prices are subject to change without prior notice.

  • We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, or fraudulent activity.

  • Orders cannot be changed or canceled once they have been processed.

3. Payments

  • We accept various payment methods, including credit/debit cards, online banking, and e-wallets.

  • All payments must be made in Malaysian Ringgit (MYR).

  • We use secure third-party payment gateways to process transactions.

4. Shipping & Delivery

  • We offer nationwide shipping within Malaysia.

  • Shipping times may vary based on location and courier services.

  • We are not responsible for delays caused by third-party couriers.

  • Any incorrect shipping information provided by the customer may result in delivery issues.

5. Returns & Refunds

  • Customers may request a return or exchange within 3 days of receiving their order.

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Refunds will be processed based on our Return & Refund Policy.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of shopfamoi.com.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Privacy & Data Protection

  • We respect your privacy and protect your personal information as outlined in our Privacy Policy.

  • By using our website, you consent to the collection and use of your data.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • In no case shall shopfamoi.com be liable for any loss exceeding the total amount paid for a purchase.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia.

  • Any disputes shall be resolved through negotiation or in the courts of Malaysia.

10. Contact Us

If you have any questions about these terms, please contact us at:

📧 Email: famoi.my@gmail.com
📞 Phone: +601113131061

Thank you for shopping with shopfamoi.com